At
Rapido Solutions Group , we connect fast-growing U. S. companies with top integral talent. From
Guadalajara and León , we create career opportunities that bridge Mexico and the U. S. logistics industry.
We value
diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be
the best place to work , offering wellbeing programs, social initiatives, and real career growth.
Location:
Guadalajara Schedules:
Dayshift, Evenings, Weekends English Level:
B2 Intermediate
Salary:
$15,000 MXN / month Additional Benefits:
$1,000 MXN grocery vouchers
$500 MXN punctuality bonus
Extra shift bonuses for evenings or weekends
Be the Voice of Our Operations! Join our
Customer Service & Operations Team
and help keep our logistics network moving. You’ll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.
Whether it’s solving a last-minute issue or tracking a delivery,



your communication and problem-solving skills will make a direct impact.
What You’ll Do
Respond to customer inquiries via
phone, email, or chat
Coordinate
pickups, deliveries, and schedules
Track & trace shipments, providing
real-time updates
Resolve issues with
carriers and operations teams
Maintain
service documentation and compliance reports
Core Skills & Qualifications
Excellent
verbal and written communication
in English (B2 level)
Strong
problem-solving and conflict-resolution
abilities
Ability to
multitask
and manage priorities effectively
Customer-focused mindset
and positive attitude
Calm and professional under pressure
Why Join Us
Opportunity to grow within the
logistics and customer service industry
Dynamic, bilingual, and multicultural work environment
Competitive salary + bonuses
for evening and weekend shifts
Ongoing
training and career development

📌 Customer service & operations rep (Tláhuac)
🏢 Rapido Solutions Group
📍 Tláhuac