Healthcare Contact Center Specialist – Guadalajara (Onsite)Company: AGS HealthLocation: Guadalajara, Jalisco – OnsiteJob Type: Full-TimeShift Timing: MONDAY TO FRIDAY - TENTATIVE SAT 40hr per week7 am - 4 pm CSTSalary: $19,500 MXN + benefits above lawWe are looking for Contact Center Specialists to support patients and customers through inbound and outbound calls.Responsibilities:Handle patient/customer calls and inquiries.Schedule, reschedule, and cancel appointments.Verify patient and insurance information.Resolve customer concerns and document interactions.Follow healthcare privacy and service standards.Requirements:Bachelor's degree — mandatory.Healthcare, hospital, insurance, or patient call center experience.Strong communication and customer service skills.Ability to multitask and work with multiple systems.Experience with healthcare systems such as Epic is a plus.Work Location: Onsite – Guadalajara, Jalisco.