Executive Assistant (México)

Executive Assistant (México)

27 ago
|
Select Assistants
|
México

27 ago

Select Assistants

México

We are a dynamic solar sales company based in Arizona, specializing in bringing deals to installers.We're seeking a highly motivated and proactive Executive Assistant to join our team and support the founder.This role will play a crucial part in ensuring the smooth operation of daily tasks, allowing the founder to focus on expanding the business and building valuable relationships.
**Responsibilities**:- CRM Management:- Ensure the CRM is updated regularly, tracking proposals, and staying in constant communication with Isaac about the status of each project.
- Communication Liaison:- Manage phone calls and website chat inquiries, answering basic queries, and escalating as needed.Be the point of contact for customer inquiries regarding project updates.
- Installer Coordination:- Collaborate with installers, understanding project updates, and transferring relevant information into the CRM.Be the link between the founder and the installer communication.
- Social Media Support:- Assist in maintaining an active social media presence.Create and post content as per Isaac's ideas, manage connections, and respond to comments and invitations.
- Customer Relationship Management:- Handle routine customer calls, provide updates on projects, and manage expectations.Act as a bridge between customers and Isaac for any necessary communication.
- Ticket Management:- Respond to tickets from customers and installers, ensuring that issues are addressed promptly.Learn about solar processes to better understand and respond to queries.




- Adaptability:- Proactively adapt to new tools and technology.Learn and manage basic tools used in the company for tasks like content creation and CRM updates.
- Time Zone Flexibility:- Given the nature of the solar business and varying time zones, be adaptable in working hours to accommodate calls and inquiries.
- Problem Solving:- Be prepared to handle situations independently, providing solutions and maintaining professionalism, especially in challenging customer conversations.
- Sales Support:- As you grow into the role, there may be opportunities to assist in sales processes, including basic information about pricing and project status.
- Follow-ups:**Qualifications**:- Strong organizational and multitasking abilities.
- Tech-savvy with the ability to learn new tools quickly.
- Excellent communication skills, especially in managing customer expectations.
- Proactive and able to take initiative.
- Ability to adapt to changing priorities and handle a variety of tasks.
**Work Schedule**:Regular business hours, 9 AM to 6 PM EST**Payrate**:12 USD per hourPay: $32,****** per monthApplication Question(s):- We must fill this position urgently.Can you start immediately?
- What is your level of proficiency in English?
(Conversation, Professional, Native Bilingual)- Proficiency in communication in both Spanish and English.
(Yes/No)- Excellent communication skills, especially in managing customer expectations.
?(Yes/No)

📌 Executive Assistant (México)
🏢 Select Assistants
📍 México

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