**JOB DUTIES:- Facilitate issue identification and analysis- Investigate and resolve technical issues- Track requests resolution- Provide technical training- Build relationships with customers- Test products & software Develop and share knowledge**YOU MUST HAVE:- High School Diploma, or equivalent.Some experience in the field- Fluent English Customer Service experience**WE VALUE:- Bachelor degree in Management, Computer Science or a technology related discipline- Technical Support background- Experience in the industry is preferred- Good interpersonal and verbal & written communication skills- Strong continuous improvement mindset, strong leadership impact- Demonstrated experience with Knowledge base & Call Center Management Good administration skillsLI-AM2LI-HYBRID
📌 Sr Technical Support Associate (México)
🏢 Resideo
📍 México
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