You are the first impression that our clients get, so it is imperative that you have/are:- Excellent communication and interpersonal skills- A positive attitude and willingness to see the intake process through from inception to completion- Goal oriented, organized, and tech savvy- Minimum of a full year of sales experience and personal injury required- Must be fluent in English & SpanishYour duties and responsibilities:- Nurture leads by following up with potential clients- Send retainer agreements- Follow up with clients and answer questions- Facilitate client-onboarding process- Set up new client files- Ensure client satisfaction and increase our Google reviews by encouraging 5-star reviews- Communicate with clients and update client portalsBonus if you have:- Lead Docket and/or File Vine experience- Previous intake experience- A smile in your voiceThis is a great opportunity for the right person.Send in your resume, and in your cover letter, please include what part of the job sounds most appealing to you.
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RemoteWe are hiring multiple intake specialists for full time Monday-Friday 8a-5:30pm and after hours/weekends Monday - Friday 5:30pm-11pm, Saturday/Sunday 9am-6pm.Eastern Standard Time Zone.Equipment and Home Office Setup Required:- Computer (Windows 11 or later version)- Strong, reliable internet connection- A quiet space to interact with the clients without interruption**Experience**:- Sales: 1 year (required)- Personal Injury: 1 Year (required)**Language**:- Spanish (required)- English (required)Our firm is located in Florida, United States.This position is entirely remote.
**Job Types**: Full-time, Part-timePay: $***** - $***** per hourExpected hours: 40 per weekApplication Question(s):- What is your desired monthly salary in MXN?
**Experience**:- Sales: 1 year (required)- Personal Injury: 1 year (required)Work Location: Remote

📌 Personal Injury Firm Intake Specialist (Monterrey)
🏢 Norden Leacox Accident & Injury Law
📍 Monterrey