Are you a detail-oriented HR professional with experience managing US benefits and payroll coordination? Do you thrive in dynamic environments and enjoy delivering top-tier employee support?

An established international company known for its stable growth, competitive edge, and excellent work environment is looking for a US Benefits & Payroll Specialist to join the team in Puebla. In this role, you will ensure the accurate day-to-day administration of US benefit plans, support payroll processes, and maintain the highest standards of data integrity and compliance.

Work Schedule & Flexibility

- Schedule: Monday to Friday.
- Hybrid Model: 4 days Home Office / 1 day on-site per week at our Puebla offices.

What You Will Do (Key Responsibilities)

- Benefits Administration: Manage day-to-day administration of US benefit plans, ensuring accurate enrollments and low error rates.
- Payroll & Mobility Support: Coordinate payroll deductions and support routine administration for US mobility and immigration-related matters.
- Employee Case Management: Act as the main point of contact for employee inquiries, resolving cases timely with positive service feedback.
- Data Integrity & HRIS: Maintain high-quality data within our HRIS system, navigating system landscapes during transition periods and ensuring audit-ready records.
- Vendor & Leave Coordination: Collaborate with external vendors, reconcile invoices cleanly, and support leave of absence administration.

What We Are Looking For (Requirements)

- Experience: Minimum of 2–5 years of experience in benefits administration and payroll coordination (5+ years preferred for a senior level).
- Technical Skills: Hands-on experience with HRIS/Payroll systems like Workday, ADP, UKG, or SuccessFactors, along with proficiency in Excel, enrollment platforms, and ticketing systems.
- Domain Knowledge: Solid experience in employee customer service, benefits data management, and a fundamental understanding of US payroll and immigration processes.
- Soft Skills:



High attention to detail, strong process discipline, and the capability to manage high-volume employee interactions efficiently.

Nice-to-Have Skills

- Experience supporting Open Enrollment periods.
- Knowledge of COBRA administration.
- Specific experience with the Workday Benefits module.

What Success Looks Like in This Role

- Achieving near-zero error rates in benefit enrollments and payroll deductions.
- Delivering swift and empathetic resolution to employee cases.
- Maintaining clean, reconciled vendor invoices and audit-ready data.

What We Offer (Benefits & Growth)

- Premium Compensation Package: Highly competitive salary with benefits well above Mexican labor law, including premium health insurance, food vouchers, performance bonuses, and extra vacation days.
- Career Growth: Deeper specialization in global HR operations, with a clear structural path to develop into a managerial role based on your performance and goals.
- Culture: A supportive, stable international culture focused on professional development and a great work-life balance.

Sueldo: $29,000.00 - $36,000.00 al mes

Ventajas:

- Aumentos salariales
- Caja de ahorro
- Estacionamiento de la empresa
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Servicio de comedor
- Trabajo desde casa
- Vacaciones adicionales o permisos con goce de sueldo
- Vales de despensa

Pregunta(s) de postulación:

- Would you accept an Interview in English?
- What kind of certificate do you have to support your B2 English Level?
- Can you summarize your experience managing US benefits and payroll coordination?
- Are you a Workday Practitioner? What kind of tasks have you executed in Workday?
- How do you maintain high attention to detail when handling high-volume employee cases?
- Do you have any exposure to US immigration/mobility or leave administration?
- Are you comfortable with the hybrid model in Puebla (4 days Home Office / 1 day on-site)?

Lugar de trabajo: remoto híbrido en Puebla, Pue. (Município de Puebla)

📌 US Benefits & Payroll Specialist – Puebla (Hybrid) (México)
🏢 MÁS CAPITAL HUMANO
📍 México