Intugo, in partnership with a foreign company specialized in technology-enabled revenue cycle management (RCM) services for healthcare organizations, is looking for you .
Hook: Join our team today ! What you’ll do: Handle inbound calls from patients, providers, and healthcare consumers in a highly professional and courteous manner . Schedule and manage appointments across multiple partner clinics and facilities . Verify consumer details, including demographics and insurance information, and accurately document all interactions in electronic health records (EHR) systems .
What you need: Education: College degree completed (graduation mandate) .
Skills: Strong verbal and written communication with the ability to multitask and navigate multiple computer systems simultaneously .
Mindset:
A strong customer-focused and problem-solving attitude .
Experience (Nice to have): Previous customer service, contact center, or healthcare patient access experience; familiarity with Epic systems is an advantage .
Visible Gross Monthly Salary: $19,500 MXN Your benefits: Christmas Bonus: 30 days of salary .
Food Vouchers: $1,000 MXN monthly .
Insurance: Private medical insurance .
Law Benefits: Statutory benefits included .
Working Schedule: Monday to Friday, 7:00 AM – 4:00 PM (TBD if Saturday) .