Delivery &

- Project Management

1. Manage end-to-end delivery of platform implementation and configuration engagements for assigned client

2. Own project governance, milestone tracking, risk/issue management, and documentation (project plans, RAID logs, status reports, handover packs)

3. Act as primary delivery point of contact for assigned client accounts

4. Coordinate cross-functional delivery teams and manage cross-workstream dependencies

5. Facilitate client-facing governance meetings, sprint reviews, and steering committees

6. Proactively identify and escalate risks/blockers to leadership

Consulting &

- Technical Delivery

1. Serve as product specialist/SME, advising clients on configuration, features, and best practices

2. Translate client requirements into delivery plans and configuration briefs for technical teams

3. Partner with Solutions Architects to resolve complex technical/business issues

4. Configure and customize the platform to meet client-specific requirements

5. Drive client adoption and successful implementation outcomes

Documentation &

- Knowledge Sharing

1. Prepare client and internal reporting/presentations

2. Maintain knowledge base articles, best practices, and reusable delivery assets

Qualifications

:

1. 10+ years in technical/business consulting, delivery management,



or enterprise software implementation

2. Proven client-facing delivery track record (governance, steering committees, escalation management)

3. Familiarity with project management methodologies (Agile/Scrum/Waterfall)

4. Strong requirements-translation and configuration skills
- UX/UI familiarity a plus

- Excellent stakeholder communication — able to run both delivery governance and hands-on solution conversations

- Working hours aligned to US Eastern Time (EST/EDT), Monday to Friday

- PMP/ITIL or equivalent certification a plus

Similar Role Profiles to look for:

1. Technical Project Manager / Technical Delivery Manager — strongest fit if configuration/consulting depth is present

2. Product Manager / Product Owner — good fit where requirements-translation and roadmap/backlog experience is strong; may need delivery-governance coaching

3. Business Analyst + Technical PM hybrid — strong for requirements and documentation-heavy engagements

4. Implementation Consultant (SaaS/enterprise platforms) — strong technical/configuration fit, may need PM-process ramp-up

5. Scrum Master with client-facing delivery experience — fit if governance/reporting rigor is present

📌 Delivery Consultant / Technical PM (México)
🏢 Pyramid Consulting
📍 México