Position Summary

We´re seeking an experienced

Key Account Manager (KAM)

to drive business growth and manage strategic relationships within the Open Market channel, with a strong focus on national retail chains. The idóneo candidate has proven experience managing key accounts such as

Coppel

, a solid understanding of the product listing process, and a successful track record in the mobile phone industry. Candidates with relevant experience in the broader consumer electronics industry will also be considered.

Key Responsibilities

- Develop and execute account strategies to achieve sales, revenue, and market share objectives.

- Build and maintain strong relationships with key national retail chain customers, particularly

Coppel

, as well as other strategic accounts.

- Lead commercial negotiations, including pricing, promotions, product launches, and annual business plans.

- Manage the end-to-end product listing process, ensuring timely onboarding of new SKUs and compliance with customer requirements.

- Collaborate with internal teams, including Sales, Marketing, Supply Chain, Finance, and Product Management, to ensure successful execution of commercial initiatives.

- Monitor sales performance, inventory levels, sell-through, and forecasting to optimize account performance.





- Identify new business opportunities within the Open Market channel and develop strategies to expand INFINIX's presence.

- Analyze market trends, competitor activities, and customer needs to provide actionable business recommendations.

- Ensure excellent customer service and resolve commercial issues in a timely manner.

- Prepare regular business reviews, sales reports, and performance presentations for internal and external stakeholders.

Qualifications

- Bachelor's degree in Business Administration, Marketing, International Business, or a related field.

- Minimum of

3–5 years of experience as a Key Account Manager or similar commercial role.

- Proven experience managing

Open Market customers, particularly national retail chains.

- Demonstrated experience working with

Coppel

, including knowledge of its commercial processes and product listing requirements.

- Previous experience in the mobile phone industry is highly preferred;

experience in consumer electronics is also acceptable.

- Strong understanding of retail sales channels, category management, and commercial negotiations.

- Experience managing product launches and promotional activities.

- Advanced proficiency in Microsoft Excel and PowerPoint.

- English proficiency is preferred and will be considered an advantage

Email: [email protected]

📌 Key Account Manager (KAM) (Ciudad de México)
🏢 TRANSSION
📍 Ciudad de México