Logistics & Operations Manager

(Bilingual – Spanish / English)

COMPANY SUMMARY

HexArmor® is at the forefront of innovation, delivering some of the most advanced PPE solutions for hands, eyes, and body protection. At HexArmor®, we believe safety isn’t a luxury—it’s a necessity. Since day one, we’ve collaborated with our customers to create cutting-edge PPE that keeps workers safe. Our relentless pursuit of excellence has redefined industry standards in cut, puncture, needle, and abrasion resistance—all without compromising dexterity. We are pushing excellence from head to toe with safety eyewear, helmets and face shields, hearing protection and footwear.

JOB SUMMARY

HexArmor is seeking a Logistics & Operations Manager to support the launch and growth of our Mexico operations. This is a high-impact, multi-functional leadership role designed for someone who understands logistics as one part of a broader operational ecosystem.

The ideal candidate will lead operational execution across supply chain, inventory, systems, compliance, distribution, cost optimization, and customer delivery. This role is designed for an entrepreneurial leader who wants to grow with the company and eventually take on broader leadership responsibilities across regional operations.

LOCATION

Monterrey, Mexico

TRAVEL

Up to 25–40% based on operational needs

JOB RESPONSIBILITIES

Supply Chain & Inventory Management

Lead inventory planning, forecasting, and replenishment strategies to support customer demand

Maintain optimal inventory levels while minimizing working capital exposure

Own inventory accuracy, reconciliation, cycle counts, and inventory controls

Manage inventory aging, stock rotation, and slow-moving inventory action plans

Warehouse & Distribution Operations

Manage warehouse operations through third-party logistics (3PL) partners

Coordinate inbound receiving, storage, picking, packing, and outbound shipments

Ensure service levels, shipping accuracy, and operational compliance across distribution partners

Monitor daily warehouse KPIs and implement corrective actions as needed

Warehouse Systems & ERP Integration

Manage warehouse operations through WMS and ERP platforms

Ensure transaction accuracy across inventory movements, receipts, shipping records, and billing





Support continuous improvement initiatives through systems optimization

Import / Export & Customs Management

Coordinate with customs brokers, freight forwarders, carriers, and trade partners

Manage import/export documentation, customs clearance, classification, and compliance

Monitor tariff structures, duties, customs fees, and trade agreements

Identify opportunities to reduce landed costs through sourcing, routing, and trade optimization

Transportation & Freight Management

Oversee freight execution from supplier shipment through final customer delivery

Coordinate domestic and international transportation activities

Monitor transit performance, freight claims, and carrier service levels

Proactively resolve transportation delays and service interruptions

Supplier & Customer Coordination

Serve as the operational link between suppliers, customers, sales teams, and internal stakeholders

Support customer communication regarding order status, delivery timelines, and issue resolution

Maintain supplier communication regarding production schedules, shipping timelines, and service expectations

Participate in sales and operations planning activities to align inventory, purchasing, and customer demand

Performance Management & Reporting

Own and report key operational KPIs including:

Inventory accuracy

On-time delivery

Freight cost

Customs clearance time

Order fill rate

Inventory turns

Operating cost metrics

Build dashboards and reporting tools for management decision-making

Compliance & Cross-Functional Communication

Maintain strong communication with general operations, finance, sourcing, customer service, and leadership teams

Ensure local execution aligns with corporate operational standards

Ensure compliance with import/export regulations and monitor customs and regulatory changes impacting the business

QUALIFICATIONS

5+ years of experience in supply chain, logistics, operations, or distribution management

Strong knowledge of international trade, customs,



and import/export processes

Experience with WMS, ERP, and operational reporting systems such as SAP, Oracle NetSuite, or similar platforms

Experience managing 3PL providers and external logistics partners

Strong understanding of landed costs, operational cost structures, and margin optimization

Strong analytical, organizational, and problem-solving capabilities

Bilingual in English and Spanish required

Ability to travel as business needs require

ADDITIONAL COMPETENCIES

Successful candidates will embody the following traits and skills: Strategic Thinking, Problem Solving, Operational Leadership, Accountability, Continuous Improvement, Cross-Functional Collaboration, Effective Communication, Adaptability, Data-Driven Decision Making, and the ability to build scalable processes in a growth-oriented environment.

GROWTH OPPORTUNITY

This role is designed as a strategic growth position. As the Mexico business expands, this individual may grow into broader leadership responsibilities across operations, logistics, and regional business management.

COMPENSATION

Competitive Base Salary + Bonus Opportunity

ADDITIONAL BENEFITS

Full Medical, Dental, and Vision Insurance

401(k) Match

Paid Time Off and Holiday Vacation

Opportunity to help keep people safe with a premium product

HexArmor is proud to be an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. At HexArmor, we believe diversity in people and ideas makes us stronger. We are committed to attracting and retaining a diverse employee workforce honoring people’s experiences, perspectives, and cultural backgrounds. As one HexArmor community, we strive to create and maintain a working environment that is welcoming, inclusive, and impartial. If you require a reasonable accommodation during the application or interview process, please let us know.

*Employment offers are contingent upon an E-Verify check and the successful completion of a pre-employment drug screen.

📌 Logistics & Operations Manager (Monterrey)
🏢 HexArmor
📍 Monterrey