We are seeking to recruit an experienced HR professional from the finance/fintech industry in Mexico, with a proven track record of success in hirng for call agents.
**Key Responsibilities**
- Attracting new call agents to the business.
- Conducting interviews with prospects.
- Managing onboarding, training and dismissal activities.
- Designing and implementing performance matrix and appraisal systems
- Employment relationship management.
- Working closely with stakeholders ensuring the smooth operation of the office.
**Essential Requirements**
- A minimum of 3 years’ experience working as an HR in the financial industry.
- Extensive experience recruiting for call agents to contact centers.
- Start-up or scale-up experience, we are expecting a swift growth in staff members over the next 12 month.
- Fluent and clear spoken English.
**Job Type**: Permanent
Pay: $25,000.00 - $35,000.00 per month
Ability to commute/relocate:
- Ciudad de México: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Call Agents recruitment: 2 years (required)
**Language**:
- fluent English (required)
Work Location: In person

📌 Call Center - HR Business Partner (Iztapalapa)
🏢 Reach International Consulting
📍 Iztapalapa