We’re a performance creative + paid social and search agency working with DTC brands, and we’re hiring an Operations Manager (PPC & Paid Social) to own our delivery pipeline from intake to final execution. If you love structure, clarity, and making media buying and account management teams run smoother, this is for you. What You’ll Be Responsible For You will own the full operational flow across all Paid Search (PPC) and Paid Social accounts, serving as the operational backbone for our strategists and account managers: Task Management & Execution Pipeline Own account workflows: Oversee task management across all accounts, creating, assigning, scheduling, and following up on all deliverables. Translate direction: Convert client requests, meeting notes, and strategist direction into clear, structured tasks complete with owners, firm deadlines, and necessary context. Delegate & balance: Monitor team workloads, manage dependencies, and balance capacity across media buyers and specialists. Maintain momentum: Track upcoming deadlines to spot bottlenecks or delivery risks early and make sure nothing gets stuck. Workflow Coordination & Quality Assurance Manage core account processes: Coordinate key PPC and Paid Social workflows, including client onboarding, platform/asset access requests, tracking setup, campaign launches, and testing calendars. Cross-functional follow-up: Proactively follow up across internal teams and clients to ensure all required inputs are received on time so work moves forward seamlessly. System & SOP maintenance: Keep Click Up, internal SOPs, and account documentation organized, accurate, and up to date. Visibility & Process Improvement Central hub:



Serve as the central point of contact between strategists, media buyers, performance managers, and clients. Status tracking & escalation: Provide clear visibility into project status, overdue work, capacity concerns, and escalate issues only when necessary. Optimize operations: Notice gaps or inefficiencies in delivery workflows immediately and help standardize or improve processes. You’re a Fit If You: Have 3+ years in digital marketing operations, media agency project management, or delivery operations. Have experience coordinating teams, media buyers, or execution specialists in PPC and Paid Social environments. Are extremely detail-oriented and process-driven. Communicate clearly, confidently, and professionally in English (C1 level or higher required). Are comfortable pushing back internally and externally to protect deadlines and maintain standards. Notice inefficiencies immediately and proactively fix them. Don’t need daily direction to fully own a function. We’re looking for someone who can run the delivery machine so our strategists can focus on high-level growth strategy. Why This Role Matters Right now, project management and workflow oversight for PPC and Paid Social are spread across multiple strategists and team members. We need a single owner to centralize accountability, streamline campaign launches, improve delivery times, and protect leadership bandwidth as we scale. Ready for your next move? We’d love to hear from you! Please email hiring@ with your resume, Linked In link, and a short intro telling us why you're a fit for the role. Use the subject line: " Paid Media Operations Manager position."

📌 Paid media operations manager (Ciudad de México)
🏢 Taikun Digital
📍 Ciudad de México