**Wipro,** a leading global information technology, consulting and business process services company is looking for your talent to join into one of our projects as a **Customer Service Representative.**
This position belongs to the Digital Operations and Platforms (DOP) area of the company.
**Responsibilities**:
- Solving telephone requests from existing customers.
- Providing information about products and services (additional services, tariffs).
- Providing information on Billing for services and payments for customer's services.
- Resolving customer complaints.
- Work with Service Requests and their transfer to all competent departments (creation, sending, closing, informing the customer about the status of the request).
**Requirements**:
- 1 - 3 years of experience in Customer Care.
- English Advanced level.
- High School graduated.
- Professional customer service skills : solution mindset, helping nature, passion for the customer and customer experience.
- Fair written and verbal communication skills.
- Critical thinking and logical thinking.
- Ability to multitask and work under pressure.




- Thinks outside of the box.
- Demonstrated ability to be a fast learner and diligent worker.
- Problem solving abilities.
**Location**:
Guadalajara, Jalisco.
**Type of work**:
On-site.
**Schedule**:
Monday to Friday from 7 AM to 7 PM.
**Salary**:
Up to $18,500 monthly.
**What we offer**:
- Life insurance
- Major medical insurance
- Dental and vision plan
- 30 days Christmas Bonus
- Food Vouchers
Please attach your resume in English to be considered in the open position or sent it to
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: Hasta $18,500.00 al mes
Beneficios:
- Seguro de gastos médicos mayores
- Confiable de la vista
- Seguro dental
- Seguro de vida
- Vales de despensa
Tipo de jornada:
- Lunes a viernes
Escolaridad:
- Bachillerato terminado (Obligatorio)
Experiência:
- tres: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Representante del Servicio de Atención Al Cliente (Parque Industrial Tecnológico Innovación)
🏢 Wipro
📍 Parque Industrial Tecnológico Innovación