The Quality Control team safeguards the quality of operations across every division at Plata. Backed by a large team of specialists and AI-driven checks, we detect quality issues. Your mission is to close the loop — to take ownership of those findings end-to-end, connect the operational and product teams, and make sure problems actually get solved rather than just flagged.

Challenges that await you:

Monitor quality dashboards and metrics across our operational and product teams to spot anomalies, gaps, and recurring issues

Dig into the root cause of every issue — across operations, product, the knowledge base, and the technical setup — to understand why it happens, not just that it happens

Own the quality-improvement loop end-to-end: turn raw findings from our QC platform into a clear, prioritized action plan

Coordinate fixes across operational and product teams: set tasks with the right owners, agree on timelines, and follow through until they’re closed

Build and prioritize a backlog of quality issues and plan their resolution quarter by quarter

Partner with our L&D; / training team to roll out training where the fix belongs in operations

What makes you a great fit:

1–2 years of experience in a similar analytical, business, or process role

Confident with numbers and metrics, with sharp logic and structured problem-solving

A proactive, persistent,



get-it-done attitude — you enjoy chasing a problem across teams until it’s actually solved, not just reported

Strong communication skills: you’ll be working hand-in-hand with operational teams every day

Willingness to relocate to Mexico City and work closely with operational teams and stakeholders across multiple product domains

B2 or higher English level for effective communication with an international team

Your bonus skills:

Hands-on experience working with analytics independently

Experience running tests / experiments and working with product metrics

Our ways of working:

Innovative Spirit: A commitment to creativity and groundbreaking solutions

Honest Feedback: valuing open, transparent communication

Supportive Team: a strong, collaborative community

Celebrating Achievements: recognizing our wins together

High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances

Our benefits:

Relocation support to Mexico with assistance for the employee and their family

Adaptable work from one of our offices or remote

Healthcare Coverage

Education Budget: Language lessons, professional training and certifications

Wellness Budget: Mental health and fitness activity reimbursements

Vacation policy: 20 days of annual leave and paid sick leave

📌 Business Analyst Junior+ [Quality Control] (Tlalnepantla de Baz)
🏢 Plata Card
📍 Tlalnepantla de Baz