**_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune General 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._**
**_ _**
**_ _**
- Responsibilities_
**_ _**
- _Reconciliations and reporting_
**_ _**
- _Month close reporting and periodic dashboard reporting_
**_ _**
- _Account set ups and follow up_
**_ _**
- _Daily productivity for client request permits_
**_ _**
**_ _**
- _Contact Jurisdictions to follow up on different accounts situation_
**_ _**
- _Critical Accounts resolution_
**_ _**
- _Bank/Account reconciliation_
**_ _**
- _Aging reporting_
**_ _**
- _Customer Care to assist account set ups online and disputes_
**_ _**
- _System set up accounts updated_
**_ _**
- _Legal documents handling_
**_ _**
- _Interdepartmental call coordination with clients_
**_ _**




- _Client Management Special Request_
**_ _**
- _First call resolution_
**_ _**
**_ Qualifications we seek in you!_**:**_ _**
**_ Minimum Qualifications / Skills_**
**_ _**
- _PC skills and advance Intermediate_
**_ _**
- _Bilingual Conversational English + Read and Written B2 as minimum and C1 desire._
**_ _**
- Preferred Qualifications/ Skills_
**_ _**
- _Proactiveness and Reactiveness_
**_ _**
- _Interpret data, analyze to resolve issues_
**_ _**
- _Analytical Skills_
**_ _**
**_ _**
- _Customer Centricity_
**_ _**
- _Results and self-Oriented_
**_ _**
- _Multitask_
**_ _**
- _Second Level Resolution_
**_ _**
- _Ability to manage various customer platforms_
**_ _**
- _Training skills_
**_ _**
- _Presentation skills_
**_ _**
**_ _**
**_Job_**_Process Developer_
**_ Primary Location_**_Mexico-Cd. Juarez_
**_ Schedule_**_Full-time_
**_ Education Level_**_Diploma/Vocational Course_
**_ Job Posting_**_Dec 17, 2024, 10:06:43 AM_
**_ Unposting Date_**_Feb 15, 2025, 12:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_

📌 Process Developer - Legalization Rep - Cd. Juarez (Ciudad Juárez)
🏢 Genpact
📍 Ciudad Juárez