**Additional Information**
**Job Number**
**Job Category**Sales & Marketing
**Location**Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico, 11560
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
**Job Summary**
Coordinate and support the Mexico for Mexico and BAMB programs, as well as actively prospect new accounts using tools such as LinkedIn, social media, AI platforms, and other digital resources, in alignment with Marriott standards.
Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining guest loyalty to Marriott Hotels. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties, sales reports, account production, team production) in sales systems.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support the team to reach common goals; listen and respond appropriately to the concerns of other employees.
Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties, such as fam trips, site inspections, travel, or any other job-related requests asked by Supervisors.




**Critical Tasks**
- **Policies and Procedures**
Maintain confidentiality of proprietary materials and information.
Protect the privacy and security of guests and coworkers.
Follow company and department policies and procedures.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.
Perform other reasonable job duties as requested by Supervisors.
- **Guest & Client Relations (Sales-Focused)**
Proactively address client and guest needs in a sales-driven, service-oriented manner, ensuring timely and professional responses across all communication channels.
Anticipate client expectations by asking strategic questions, identifying business opportunities, and tailoring solutions that align with Marriott’s value proposition.
Build strong, trust-based relationships with clients, and key segments identified by the Sales Organization or requested by leadership, ensuring alignment with strategic goals.
Represent multiple properties with confidence and clarity, ensuring a seamless experience across brands and destinations.
Engage clients in meaningful conversations about their business goals, event needs, and preferences to position Marriott as their preferred partner.
Express appreciation for client interest and loyalty, and ensure a positive and memorable experience throughout the sales journey.




- **Communication & Digital Etiquette**
- Answering phone calls within 3 rings with a warm, professional tone and using the caller’s name.
- Managing LinkedIn and social media messages with professionalism and brand alignment.
- Using Marriott-approved templates and tone for digital communications.
Prepare and review written materials (e.g., proposals, presentations, reports) with accuracy, ensuring alignment with Marriott brand standards.
Collaborate effectively with multi-property teams, sharing information and updates to ensure consistency and alignment in client communication and service delivery.
- **Working with Others**
Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships with other employees, hotels, and departments.
Partner with and assist others to promote teamwork and achieve common goals.
- **Physical Tasks**
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- **Sales**
Schedule and participate in meetings with priority clients from the sales funnel, as directed by leadership.
Build and maintain strong relationships with meeting planners, offering tailored benefits that differentiate Marriott from competitors.
Participate in trade shows, travels, sales calls as needed to improve sales from prospection of new customers, TMC program, BAMB program or any other activity
Think creatively and 'outside the box' to develop solutions that drive conversions and client satisfaction.
**Critical Competencies**
- **Analytical Skills**
Advanced computer skills, especially Excel and PowerPoint
Microsoft Office proficiency
Data analysis and reporting (Power BI is a plus)
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📌 Mexico Market Sales Coordinator (Polanco)
🏢 Marriott International
📍 Polanco