**Goals**:
Investigate quality issues and initiate and oversee the implementation of corrective and preventive actions.
Ensure that employees receive IPC training, J-STD training, and any other customer-required training as needed to meet quality requirements.
**Responsibilities**:
- Manage the technical processes of RMA and NCMR.
- Review RMAs and NCMRs to determine root causes as needed.
- Collaborate with production to correct processes/materials and prevent recurrence.
- Provide written 8D reports to customers with RMA findings.
- Offer technical guidance on necessary actions and complex rework procedures beyond simple “remove and replace” activities.
- Work with rework personnel and the Technical Department to develop instructions as needed.
- Review Aegis instructions for compliance with quality procedures and customer requirements.
- Track Corrective Action Requests (CARs)
- Follow up on Supplier Corrective Action Requests (SCARs) with vendors.
- Perform data analysis, problem-solving, and closure of system issues.
- Conduct data analysis and reporting to customers.
- Provide UL/CSA training as required.
- Coordinate with relevant departments to evaluate potential production processes.
- Verify router flow for new products.
- Develop a plan for product transfer review when moving production from one facility to another.
- Prepare and conduct FAI, feedback, and PPAP processes.
- Perform other duties as assigned.
- IPC-A-610 CIT: Certified IPC Trainer (CIS Training in Quality and Production)
- J-STD-001 CIT: Certified IPC Trainer (CIS Training in Quality, Testing, Production, and Support)
- Conduct supplier audits to verify compliance with procurement requirements.
**Requirements**:
- +5 years of experience in a similar position
- In-depth knowledge of all aspects related to the production of PCBA
- Knowledge of harness assembly and manufacturing requirements according to IPC-A-610, IPC-7711 and IPC-7721
- Knowledge of quality management systems and ISO 9001:2015 standards.
- Knowledge in ISO 14001, 45001 and 13485
- Bilingual Spanish / English
- US Valid Visa
Pay: $1.00 - $2.00 per month
Application Question(s):
- What is your level of spoken and written English?
- What is your salary expectations?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Assurance Quality Engineer in SMT Industry: 5 years (required)
- IPC-A-610: 5 years (required)
- IPC-7711 and IPC-7721: 3 years (required)
- ISO 9001:2015: 3 years (required)
- ISO 14001 and 45001: 3 years (preferred)
- ISO 13485:2016: 3 years (preferred)
Work Location: In person