The Business Analytics Grp Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Excellent commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short
- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
**Responsibilities**:
- Develop and articulate analytical framework to solve business challenges
- Extract actionable insights based on advanced analysis of customer behavior
- Lead and develop reporting subordinates, especially around developing sound analytical approach to solve business problems
- Drive innovative thinking about leveraging new tools/methods to transform the analytical capability of the organization
- Understand regulatory implications and develop mitigation / opportunity strategies
- Ensure robust quantity control in the analytical processes




- Cross functional leadership (communication and influencing) to drive towards common goal
- The incumbent will leverage industry best practices, navigate and leverage internal relationships and become the key point of contact to ensure delivery and adoption
**Qualifications**:
- 10+ years of experience
- Experience in financial services
- Ability in strategic thinking and the ability to frame business problems
- Excellent analytical, technical and/or statistical skills with proven ability to translate large volumes of data
- An influencer who communicates clearly and frequently to both technical analysts and non-technical business leaders
- Intellectually curious, consistently seeking and developing new opportunities
- Market research experience.
**Education**:
- Bachelors/University degree, Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- Knowledge in Behavioral Economics and Data Hypothesis
- Drive, design, execution and continuous optimization of personalized customer experiences across channels
- Strong analytical understanding and knowledge in technological developments for testing different Use Cases and translate insights into impact.
- Partner with product, marketing, tech and data science teams to design and implement tailored experiences**Job Family Group**:
Decision Management
- **Job Family**:
Business Analysis
- **Time Type**:
Full time
- **Most Relevant Skills**
Please see the requirements listed above.
- **Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.-
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📌 Banamex - Business Analytics & Personalization Grp ManagerCiudad de Mexico (Ciudad de México)
🏢 Citi
📍 Ciudad de México