**NOW HIRING - Legal Intake Assistant / Receptionist**
**| Veteran Law Firm Campaign**
**On-Site - Zona Río, Tijuana**
**Training Starts**:
**Schedule (Mon-Fri | Weekends Off)**:
- 6:00 AM - 3:00 PM
- 8:00 AM - 5:00 PM
**Earnings & Pay**:
- First 30 days**:$5,300 MXN/week** before taxes
- After 30 days**:Up to $5,500 MXN/week** before taxes (attendance & punctuality bonuses included)
- **Uncapped commissions after 30 days**:
$5,000 - $15,000 MXN/month*
- **Total monthly earnings after 30 days**:
$27,000 - $38,000 MXN before taxes*
**Retention Bonuses**:
- $2,500 MXN at 6 months
- $2,500 MXN at 12 months
- (Discussed during interview)_
**Job Duties & Responsibilities**
- **Initial Client Contact & Screening**:
Handle inbound calls and conduct structured interviews to gather case facts, timelines, involved parties, and insurance details to determine case eligibility.
- **Data Management & Record Keeping**:
Accurately enter and maintain client information in Salesforce and legal case management systems.
- **Onboarding & Documentation**:
Prepare and send retainer agreements and intake forms; follow up with clients to obtain required documentation.
- **Client Communication & Support**:
Provide empathetic,



professional communication to often distressed clients while explaining next steps.
- **Administrative Support**:
Assist with scanning, filing, and correspondence as needed.
**Requirements**:
- Must be able to **work on-site**:
- **Advanced English proficiency** (speak, read, write, and comprehend)
- **Minimum call center experience**, preferably in customer support and/or intake services
- Must pass in-house hiring process, including **tests and background checks**:
- **Required Mexican hiring documentation (physical copies)**:
- Valid INE
- Birth Certificate
- RFC
- CURP
- Updated Constancia Fiscal
- Home electric bill
Send us a message here (response within 24 hrs)
WhatsApp HR**: **
HR Hours: Mon-Fri | 8:00 AM - 4:30 PM
**Location**:
Jose Clemente Orozco 10093, Zona Río
Inside DoIt Business Center (in front of Profuturo)
Street parking only - no parking provided
Tipo de puesto: Tiempo completo
Sueldo: $21,000.00 - $38,000.00 al mes
Beneficios:
- Opción a contrato fijo
Experiência:
- two: 1 año (Obligatorio)
Idioma:
- advanced English (Obligatorio)
Lugar de trabajo: Empleo presencial

📌 Intake Assistant - Veteran Law Firm (Empleados Federales)
🏢 1Click Contact Center
📍 Empleados Federales