Personal Injury Case Manager (Bilingual – English/Spanish)

Location: Guadalajara, Mexico. On-Site.

Contract Type: Full-Time

About Us

At Legal Management Group, we are a dedicated team of professionals fighting for justice on behalf of injured individuals. Our mission is to provide compassionate, client-focused representation while delivering exceptional results. We are growing and looking for a Personal Injury Case Manager to support our clients throughout their recovery journey.

Role Overview

As a Personal Injury Case Manager, you will serve as the primary point of contact for clients, manage case progress, coordinate medical documentation, and communicate with insurance companies. You will work closely with attorneys and healthcare providers to ensure cases move efficiently and clients receive exceptional support.

Key Responsibilities

Act as the main point of contact for clients, providing updates and support

Collect and organize medical records, bills, and treatment documentation

Coordinate communication between clients, providers, and insurance adjusters

Track case progress, deadlines, and claim status

Maintain organized digital case files and documentation

Assist in preparing case summaries and reports

Collaborate with attorneys and legal staff on case strategy





Ensure timely submission of documents and compliance requirements

Monitor productivity using Time Doctor

Qualifications

Bilingual English/Spanish (required)

3 - 5 years of experience in personal injury, legal case management, healthcare coordination, or similar role

Experience handling medical records and documentation preferred

Familiarity with insurance claims process preferred

Experience with case management software

Strong organizational and multitasking skills

Excellent written and verbal communication skills

High attention to detail and problem-solving ability

Comfortable working in a fast-paced environment

Preferred Background

Personal injury law firm experience

Medical or healthcare administration exposure

Experience in preparing demand packages

What We Offer

Competitive salary based on experience

Remote work environment

Supportive and collaborative team

Career growth opportunities

Ongoing training and development

How to Apply

Interested candidates are invited to submit their resume in English. Qualified applicants will be contacted for an initial screening interview.

Join our team and help make a difference in the lives of injured clients every day.

📌 Personal Injury Case Manager (Guadalajara)
🏢 Legal Management Group
📍 Guadalajara