Description
At MezTal, growth is built through relationships.
We are looking for a relationship-driven professional who combines business development experience with a strong customer mindset. Someone who enjoys creating connections, identifying opportunities, growing partnerships, and building long-term customer relationships.
This role goes beyond traditional sales. We are looking for someone who not only creates growth opportunities, but also stays connected to customers, supports long-term engagement, and creates impact throughout the customer journey.
The adecuado candidate naturally balances commercial thinking with customer success.
We move fast, adapt constantly, and build while doing. The right person will feel energized by ownership, ambiguity, growth, and human connection.

What You Will Do Drive business growth and customer expansion Identify new business opportunities and support customer acquisition efforts
Build relationships with prospective customers and strategic partners
Contribute to growth initiatives that increase customer reach and market impact
Support commercial goals, growth initiatives, and customer expansion opportunities
Develop relationships that create long-term business value
Build and grow customer relationships Support customers throughout their journey and strengthen long-term partnerships
Conduct proactive outreach and relationship-building activities
Identify opportunities for increased customer engagement, retention, and growth
Maintain strong customer connections beyond initial acquisition
Blend business development with customer success Support account expansion initiatives and long-term customer growth




Partner cross-functionally to improve customer outcomes and business impact
Contribute to retention, engagement, and customer development efforts
Balance customer experience with growth objectives
Bring energy into growth initiatives Identify opportunities proactively
Build trust quickly
Create meaningful relationships
Think strategically about customer value and future opportunities

Requirements
Required Qualifications Advanced / Fluent English communication skills ( near-native preferred )
Must currently live in Guadalajara, Jalisco
Valid US Visa (required)
3+ years of experience in:
Business Development
Client Growth
Strategic Partnerships
Experience meeting sales metrics, growth KPIs, or commercial goals
Experience building customer relationships and driving business outcomes
Strong executive communication and stakeholder management skills
Comfortable working in fast-paced and evolving environments
Experience managing customer relationships throughout the full customer lifecycle, including post-sale follow-up, customer engagement, retention, and long-term partnership development
Experience supporting customers beyond acquisition through relationship management, account growth, customer care, adoption, or ongoing customer success initiatives
Experience with one or more of the following:
New business generation
Customer acquisition
Account expansion




Upsell / cross-sell
Revenue growth initiatives
Customer retention
Book of business ownership
Portfolio management
Renewals
Customer lifecycle ownership
CRM platforms (HubSpot, Salesforce, etc.)
SaaS, technology, healthcare, staffing, senior living, or customer-focused environments

What We Are Looking For Someone who:
Enjoys building relationships
Thinks commercially
Loves creating customer impact
Brings energy and ownership
Is proactive and resilient
Feels comfortable with ambiguity and change
Likes building while moving fast
Creates growth while keeping customers engaged and successful

Benefits

Christmas Bonus : 30 days, to be paid in December.
Major Medical Expense Insurance : Coverage up to $20,000,000.00 MXN.
Minor Medical Insurance : VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
Dental Insurance : Always smile with confidence!
Life Insurance : (Death and MXN Disability)
Vacation Days : 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + Floating Holidays : 3 floating holidays in addition to the 7 official holidays in Mexico.
Cell Phone Reimbursement & Transportation Subsidy.
Hybrid Scheme : Enjoy the best of both worlds, remote and in-office work.
Multicultural Exposure : Work with operations within Mexico and United States.
MezTal Internal Events : Strike a healthy balance between your professional and personal goals.
Exclusive Discounts : Benefits with different companies for being part of MezTal.
Academic Agreements : Access to national universities and language schools.

📌 Business Development Manager (Customer Success & Account Growth) | Hybrid GDL (Guadalajara)
🏢 FlexTal Staffing
📍 Guadalajara