Job Title: Sales Operations Lead Contractor Fee: $2,500 - $2,800/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage general talent.
About This Role:
We are hiring a Sales Operations Manager / Estimator to support a fast-growing, high-ticket eCommerce company specializing in custom outdoor kitchens. This role owns the backend of the sales pipeline, ensuring every deal moves forward efficiently and every proposal is delivered accurately within 24 hours. You will work closely with sales reps to manage deal flow, remove bottlenecks, and maintain a high standard of execution. This is not an administrative role, but full operational ownership of the sales process.
Key Responsibilities:
Own and manage the full sales pipeline from post-consultation to close

Build and deliver accurate, high-quality proposals within 24 hours of each consultation

Support 1 to 2 sales reps handling approximately 6 consultations per day each

Review call recordings or transcriptions and extract critical details for proposals

Use internal tools to create layouts, estimates, and client-ready proposals

Maintain and update CRM with real-time, accurate deal data and notes





Proactively identify bottlenecks and push deals forward to maintain velocity

Coordinate across sales, operations, and customer support to ensure alignment

Hold sales reps accountable for processing and ensuring deals do not stall

Manage multiple deals simultaneously with speed, accuracy, and attention to detail

Software/Platforms/Tools:
CRM platforms such as PipeDrive, HubSpot, Salesforce, or similar

Proposal and quoting tools such as PandaDoc, Proposify, or similar

Design or layout tools (training will be provided; prior experience is a plus)

Google Workspace (Docs, Sheets, Drive)

Slack and Zoom for communication

Project management tools such as ClickUp, Asana, or Trello

Spreadsheet tools such as Google Sheets or Excel

Qualifications:
At least 3 to 5 years of freelancing or remote work experience

2 to 4+ years of experience in Sales Operations, Project Management, Estimation, or a similar role

Excellent written and verbal English communication (C1 or C2 level)

Experience supporting high-volume or consultative sales environments

Highly organized with strong time management and prioritization skills

Experience managing sales pipelines and CRM systems

Strong attention to detail with the ability to produce accurate work under tight deadlines

Ability to manage multiple deals simultaneously in a fast-paced environment

Nice to have:
Experience with estimating, quoting, or proposal building

Familiarity with layouts, floor plans, or product configurations

Experience supporting high-ticket or consultative sales processes

Shift Schedule :
Monday to Friday, 9:00 AM to 5:00 PM (US Eastern Time preferred)

📌 MEX - Sales Operations Lead (Ciudad de México)
🏢 Tidal
📍 Ciudad de México