G&A; at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.
As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our general sales teams
Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
Solve customer satisfaction issues following execution of the deal
Actively negotiate deals directly with the customer as needed
Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
Function as point of contact and subject matter expert for Sales on deal pricing matters
Drive adherence to internal controls, protocols and business rules
Partner with the team to identify and build AI-powered automations that improve deal desk efficiency and scale our operations
Who You Are:
At least 4 years of overall experience including related processes such as sales operations,
finance, sales strategy, and sales enablement
At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
Working knowledge of revenue recognition principles
Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
Strong attention to detail
Ability to multi-task
Strong communication skills
Ability to work in fast paced, high pressure environment
Strong quantitative skills
Strong MS Word, Excel and PowerPoint skills
Bonus Points:
Experience with Salesforce and CPQ
Hands-on experience using AI tools such as Claude, ChatGPT, or similar — and a genuine interest in applying AI to automate and scale business processes
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
Generous and competitive benefits package
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.