We’re Hiring: Senior Onsite Technical Program / Delivery Manager – Retail & eCommerce Polanco, Mexico City | 100% Onsite Contractor Engagement USD $month Private Major Medical Insurance Fluent English & Spanish Required We are looking for a highly experienced Senior Technical Program / Delivery Manager who can operate as the primary onsite point of contact between the client, business stakeholders, technical teams, vendors, and offshore delivery teams. This is not a traditional PMO role focused only on status reports and meeting coordination . We need someone who can understand the client’s business problem, translate it into an executable delivery strategy, anticipate risks before they become escalations, and confidently recommend Plan A, Plan B, and Plan C when delivery is challenged. What You Will Own Act as the primary onsite client-facing Delivery / Program Manager Manage complex Retail, eCommerce, B2B and/or B2C technology programs Own project scope, timelines, milestones, dependencies, resources, risks, budgets,



and delivery commitments Build and manage integrated project plans, including critical path analysis Coordinate onsite and offshore/general delivery teams across multiple time zones Lead Development, QA, Architecture, Infrastructure, Security, Data, Product, Business, Operations, and external vendors Drive projects from discovery and estimation through development, QA/UAT, production release, go-live, hypercare, and stabilization Manage RAID, change control, decision logs, escalation paths, and executive governance Resolve delivery conflicts between vendors and technical teams Handle complex client escalations and develop recovery plans before issues reach executive leadership Present realistic delivery options based on time, cost, scope, risk, quality, and business impact Manage Go/No-Go decisions and production readiness Identify additional client pain points and opportunities where the delivery organization can add value and expand the engagement Wh

📌 PMO (Retail/eCommerce) (México)
🏢 KogniVera
📍 México