Job Description
Senior Manager, IT – EDI B2B Services (Job Band B12)
Team / Function Overview
The Senior Manager, IT – EDI B2B Services is a leadership role within Kraft Heinz IT, accountable for enabling reliable, scalable B2B integration capabilities that support day-to-day operations and strategic initiatives across Zones. This role leads EDI/B2B/GDS and API-enabled integration services in close partnership with business teams and implementation teams—especially for new trading partner onboardings and ongoing enhancements.
Role Summary
In this pivotal role, you will lead the EDI/B2B/GDS service and delivery agenda across multiple Zones, ensuring the efficient exchange of business-critical information with external partners and internal platforms. The role has a strong emphasis on vendor and commercial management (including procurement processes, contract/SOW execution, and SLA governance) and people leadership, with three (3) managers reporting into this position—making coaching, performance management, and career development a core accountability.




The idóneo candidate brings deep experience across EDI/B2B integration patterns, API management, SAP integration technologies, and operating a high-availability, partner-facing production environment—while driving modernization, standardization, and measurable service outcomes.
Key Responsibilities (What’s on the Menu?)
Service & Delivery Leadership (EDI/B2B/GDSN)
Oversee EDI/B2B/GDS initiatives and operations, ensuring stable and secure exchange of business-critical information with external partners and stakeholders.
Own service outcomes across Zones, including incident/problem management performance, operational controls, reliability, and continuous improvement.
Partner closely with business teams and implementation teams to deliver successful outcomes for new onboardings, changes to partner requirements, and scale-out of integration capabilities.
Strategy, Architecture & Modernization
Define and execute the EDI/B2B/

📌 Senior Manager, IT (Ciudad de México)
🏢 The Kraft Heinz
📍 Ciudad de México