Founded in 1920, C.R. England, Inc. is headquartered in Salt Lake City, UT and is one of North America’s premier transportation companies. C.R. England is an industry leader in Dedicated, Over-The-Road, cross-border Mexico, and Intermodal services.
C.R. England has also been regularly recognized for management excellence. This year, C.R. England was recognized by Newsweek as one of ‘America’s Greatest Workplaces for Women’, one of only three truckload carriers to receive this recognition, and ‘America’s Greatest Workplaces for Diversity’ one of only seven truckload carriers to be so recognized. Additionally, C.R. England was honored with a ‘2020 Glassdoor Top Places to Work’ award, the ‘Achievers 50 Most Engaged Workplaces Award’ and by Deloitte Private and The Wall Street Journal as a ‘2021 US Best Managed Company’.
Due to our exponential growth in our Shared Services Center, we are looking for our next talented:
FTL Order Audit
Schedule. Monday - Friday 7.00 AM - 4.00 PM
Overall Position Description
Collects paperwork from carriers and processes to ensure it is accurate and timely, so customers can be billed and carriers can be paid in a timely manner. The auditor will be on a phone queue where they will answer an average of 8-15 calls per day to help carriers with payment issues. The Order Auditor Specialist will consistently demonstrate strong critical thinking and problem-solving skills, possess strong organizational skills and provide exceptional customer service to both external and internal customers. They will be a complete team player by being ambitious in helping the team succeed and in celebrating other team members’ successes.
Essential Functions and Results Expectations
- Collect paperwork within 20 days of delivery
- Process 75+ loads daily to get billed and pay carrier
- Answer 100% of calls received daily
- Maintain 95% and above in call quality expectations
- Participate in monthly peer to peer call copy reviews
- We
📌 Mex - Ftl Order Audit (Santiago de Querétaro)
🏢 C.R. England
📍 Santiago de Querétaro
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