Guadalajara | Customer Retention

Guadalajara | Customer Retention

27 ago
|
Expeditors
|
Guadalajara

27 ago

Expeditors

Guadalajara

Major Duties and Responsibilities
- Build a District Retention Program that includes coverage for all existing customers in our District
- Assist Product managers in developing product level retention programs
- Facilitate monthly branch retention meetings
- Build and protect consistency in our branch and service offerings
- Measure and analyze customer revenue trends and proactively communicate these
- Ensure minimum call counts and reviews are completed per district goals
- Ensure incremental improvements are made on building stronger customer relationships
- Grow revenue across multiple product and geographies
- Bachelor degree or equivalent business qualifications
- Minimum four years Expeditors / industry experience
- Ability to create/write and articulate client business plans
- Management skills to organize and coach a team
- Demonstrated customer service skills and proven interpersonal skills
- Knowledge of required Expeditors operating systems as well as MS Excel, Visio, Blueprint
- Inquisitive and exploratory mind-set
- Fluent in English





Expeditors ofrece excelentes beneficios
- Sueldo competitivo
- Prestaciones superiores a la ley
- Seguro de vida
- Confiable de gastos médicos mayores
- Plan de compra de acciones para empleados
- Programa de Capacitación y Desarrollo de Personal

Expeditors offers excellent benefits
- Competitive salary
- Benefits above the law
- Life insurance
- Insurance of major medical expenses
- Employee Stock Purchase Plan
- Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

We take care of our employees, and they take care of our customers

Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovat

📌 Guadalajara | Customer Retention
🏢 Expeditors
📍 Guadalajara

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