Job Title: Senior AMS Support Consultant – Infor SyteLine / CloudSuite Industrial Location: Remote Experience: 6–10 Years About the Role We're hiring a Senior Application Support Consultant to join our Application Managed Services (AMS) team, supporting Infor SyteLine ERP (CloudSuite Industrial) for a manufacturing/distribution client environment. This role owns L2/L3 support — incident resolution, service requests, minor enhancements, and hands-on user support across core manufacturing ERP processes. Key Responsibilities - Design and deploy custom forms, DataViews, and IDOs using the Infor Mongoose framework - Build and maintain business logic, Event Handlers, and user-defined methods - Develop and optimize T-SQL scripts, stored procedures, and triggers - Build operational reports using SSRS, SSIS, and Birst/BQL - Design integrations between SyteLine and external systems (CRM, MES, WMS) via REST/SOAP APIs and middleware - Maintain data mapping, data loading,



and migration routines - Provide L2/L3 production support and troubleshooting - Conduct UAT/regression testing; support patching and version upgrades (v8 → v9 → v10) - Perform root cause analysis (RCA) on recurring issues - Document technical specs, SOPs, and training guides - Ensure SLA adherence across ticket queues Required Skills & Experience - 6–10 years total IT/ERP experience - Minimum 4 years hands-on Infor SyteLine / CloudSuite Industrial - Minimum 3 years ERP AMS/production support experience - Strong SQL Server, T-SQL, and database administration skills (3+ years) - Working knowledge of Infor Mongoose framework and IDOs (preferred, 2+ years) - C# / VB.NET development experience - Experience with REST/SOAP API integrations - Strong functional knowledge of Manufacturing, Inventory, Order Management, Procurement, MRP/Production Planning, and Shop Floor Control modules - Experience with ServiceNow/ITSM tools, Azure DevOps or Jira - Manufacturing/Distribution industry background preferred Soft Skills - St

📌 SSIS Consultant with T SQL (Ciudad de México)
🏢 Mriti InfoSystems
📍 Ciudad de México