Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.
We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.
We empower exceptional people to create extraordinary experiences together.
Bring your whole self.
The Role and Team
The Nexus Data Platform team owns the ETL data pipeline and analytical engine that powers Medallia's next-generation reporting and analytics experience. We build and operate the centralized data platform that gives every Medallia product a shared, reliable view of the customer — one source of truth for who they are and how they've engaged across offerings.
This is platform engineering: pipelines, contracts, and serving infrastructure at scale.
Responsibilities
Own pipeline slices end-to-end: data ingest into a distributed streaming platform, stream-processing transform jobs, and projection of clean, contract-compliant records into downstream stores.
Onboard new data domains and production entities — legacy schema mapping, streaming topic contracts, and stream-processing job development.
Build and run stream-processing jobs in the cloud — transforms along the change-data-capture → streaming → processing path and batch ingestion via managed big-data services — including checkpointing, failure recovery, and job-level runbooks.
Deploy and troubleshoot streaming and processing workloads on a container orchestration platform — job lifecycle and day-to-day application-level troubleshooting, in partnership with SRE on the underlying cluster.
Partner with
📌 Senior Data Platform Engineer (Cuauhtémoc)
🏢 Medallia
📍 Cuauhtémoc
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