Client Success Manager (Remote) – LionHead Digital
Type: Full Time | Remote
Base Salary: $30,000 – $32,000 yearly USD (DOE)

Before You Apply
We review every application closely. If you don’t meet all three of the following, please don’t apply:
3+ years of digital marketing experience in a client-facing role (agency preferred).
Proven experience managing multiple client accounts and leading client communication.
Strong organization, project management, and time management skills.
Fluent English proficiency, both written and verbal

Who We Are
LionHead Digital is a boutique agency exclusively serving criminal defense, personal injury, and family law firms across the U.S.
We don’t do vanity metrics — we deliver verified lead reporting, measurable results, and the kind of transparency that keeps clients for years. Nine years in, we’re building the most advanced law firm marketing system in the country.

The Role
As a Client Success Manager, you’ll be the primary point of contact between our internal team and our clients.
You’ll own client relationships end-to-end,



managing communication, timelines, deliverables, and performance. This role requires someone who can balance client success, project management, and marketing insight while ensuring nothing falls through the cracks.

You're the One If
You’re a confident communicator who can lead client conversations and build trust
You thrive managing 25–30 clients without losing attention to detail
You’re proactive, organized, and take full ownership of your accounts
You stay calm under pressure and solve problems efficiently
You’re a self-starter who pushes projects forward without constant oversight
You enjoy fast-paced environments with multiple priorities

What You'll Own
Client Communication & Meetings
Manage a book of 25–30 clients.
Lead client meetings (kickoffs, reviews, strategy calls).
Send meeting recaps, follow-ups, and ensure clear communication.
Proactively manage expectations around timelines, deliverables, an

📌 Client Success Manager (México)
🏢 Lionhead Digital
📍 México