It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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As an Sea Logistcs Operational Care Specialist, you will be responsible for managing and following up on operational and documentation processes for ocean export shipments, ensuring accurate and timely processing of bookings, documentation, system updates, and shipment information.

How you create impact

Manage the booking process with Carriers and Co-loaders, including requests, validations, confirmations, supporting documents, and ticket closure.
Manage export documentation, including BAL, MBL, and OBL, as well as corrections, final documents, and transmissions to foreign customs.




Assign and distribute shipments through BPA and generate house BALs for SCM (Shippers Consol) and BCM (Buyers Consol) shipments.
Manage documentation and specific processes for general cargo, IMO, and LCL Co-loader shipments, including manual documentation and corrections through Carrier portals.
Keep shipment information updated in the relevant systems, including monitoring foreign customs transmissions.
Manage and monitor GSC tickets related to system updates and transmission errors.

What we would like you to bring

At least 1+ year of experience in ocean freight, freight forwarding, customs, or related international trade operations.
Experience in Maritime Export operations
Advanced English proficiency
Strong attention to detail and follow-up skills.
Ability to manage operational tickets, corrections, and transmission issues.

What's in it for you

Join a integral leader in the logistics industry with a strong international presence.
Be part of a mul

📌 Sea Logistics Operational Care Specialist (Ciudad de México)
🏢 Kuehne+Nagel
📍 Ciudad de México