At Rapido Solutions Group, we connect fast-growing U.S. companies with top
integral talent.
From Guadalajara and León, we create career opportunities that bridge Mexico and
the U.S. logistics industry.

We value diversity, joy, and passion, fostering a dynamic workplace where people
grow both personally and professionally. Our goal is to be the best place to
work, offering wellbeing programs, social initiatives, and real career growth.

? Location: León
? Schedules: Dayshift, Evenings, Weekends
? English Level: B2 Intermediate

? Salary: $13,000 MXN / month
? Additional Benefits:

* $1,000 MXN grocery vouchers

* $500 MXN punctuality bonus

* Extra shift bonuses for evenings or weekends

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? BE THE VOICE OF OUR OPERATIONS

Join our Customer Service & Operations Team and help keep our logistics network
moving. You’ll be the vital link between customers, carriers, and internal teams
— ensuring every shipment runs smoothly from start to finish.





Whether it’s solving a last-minute issue or tracking a delivery, your
communication and problem-solving skills will make a direct impact.

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? WHAT YOU’LL DO

* Respond to customer inquiries via phone, email, or chat

* Coordinate pickups, deliveries, and schedules

* Track & trace shipments, providing real-time updates

* Resolve issues with carriers and operations teams

* Maintain service documentation and compliance reports

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? CORE SKILLS & QUALIFICATIONS

* Excellent verbal and written communication in English (B2 level)

* Strong problem-solving and conflict-resolution abilities

* Ability to multitask and manage priorities effectively

* Customer-focused mindset and positive attitude

* Calm and professional under pressure

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📌 Customer Service (León)
🏢 Rapido Solutions Group
📍 León