Summary: Experienced Senior Microsoft Dynamics 365 Developer responsible for the
design, development, customization, integration, and ongoing support of
enterprise-scale Dynamics 365 Customer Service solutions. The idóneo candidate
will possess strong expertise in Microsoft Dynamics 365, Power Platform, and
DevOps practices, with the ability to deliver scalable, secure, and
high-performing business solutions that enhance customer engagement and
operational efficiency. Key Responsibilities: Solution Design & Development
Design, develop, and customize Microsoft Dynamics 365 Customer Service
applications in alignment with business and technical requirements. Configure
and extend Dynamics 365 functionality using custom entities, forms, views,
business rules, workflows, plugins, JavaScript, and Power Fx. Develop and
maintain Model-Driven Apps, Canvas Apps, and other Power Platform solutions.
Build and support integrations between Dynamics 365 and external systems using
REST APIs, Azure services, middleware platforms, and other integration
technologies.



Power Platform Development Leverage Power Apps, Power Automate,
and related Power Platform services to automate business processes and enhance
application functionality. Design scalable automation solutions to improve
operational efficiency and user experience. Ensure adherence to Power Platform
governance, security, and best practices. DevOps & Application Lifecycle
Management Implement and maintain Dynamics 365 DevOps and Application Lifecycle
Management (ALM) processes. Develop and manage CI/CD pipelines for solution
deployment across development, test, and production environments. Support source
control, automated testing, release management, and deployment automation
initiatives. Collaboration & Support Work closely with business stakeholders,
solution architects, business analysts, and project teams to gather, analyze,
and translate business requirements into technical solutions. .

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