Job Description Summary

Location: Mexico City, Insurgentes

Relocation Support: This role is based in Mexico City, Insurgentes. Novartis is unable to offer relocation support: please only apply if accessible.

Reimagining Medicine Starts With Our People

Looking for an opportunity to make an impact in a integral organization? At Novartis, we are reimagining medicine, and our People & Organization team plays a key role in enabling that mission. As an Associate Director, Marketing Capability Delivery, you will play a critical role in driving operational excellence, Agile delivery, technology enablement, and business transformation initiatives across a complex, fast-paced, and highly collaborative environment.

In this role, you will lead a team responsible for delivering cross-functional Marketing Operations programs and transformation initiatives, ensuring effective planning, execution, governance, and adoption of new capabilities and ways of working. You will partner closely with senior stakeholders across Marketing, Technology, Finance, Procurement,



and Risk Management to drive alignment, manage priorities, and deliver measurable business outcomes.

This is an exciting opportunity to shape a newly created team in Mexico supporting US Marketing Operations while driving meaningful change at scale.

Job Description

Key Responsibilities

Strategic Program & Portfolio Delivery

Lead the planning, execution, monitoring, and continuous optimization of a portfolio of strategic Marketing Operations initiatives.

Ensure successful delivery of projects related to process redesign, organizational transformation, operational excellence, governance, and technology-enabled capabilities.

Drive transparency across initiatives through effective portfolio management, reporting, and governance practices.

Agile Delivery Excellence

Establish and scale Agile, hybrid, and traditional project management methodologies across programs and teams.

Lead prioritization, dependency management

📌 Associate Director, Marketing Capability Delivery (Xico)
🏢 Healthcare Businesswomen’S Association
📍 Xico