SpotOn is seeking a Support Expert I in CDMX to deliver frontline software and technical support for restaurant POS systems and peripherals.
You will document steps, resolve routine issues, and collaborate with Tier 2 and internal teams to improve service delivery.
Fluency in English and Spanish is required.The role emphasizes clear communication, accurate case documentation, and a proactive approach to troubleshooting, with after-hours support as needed.
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📌 Support Expert I — Saas Pos Helpdesk ( Flexible Shifts ) (Xico)
🏢 SPOTON
📍 Xico
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