The Sales Professional is responsible for providing support for the key accounts and manage the tiers that support customers on designated programs They will enable excellence and consistency in overall customer support and responsiveness.General ResponsibilitiesDevelops strong and effective internal and external relationshipsKey participant in development and submittal of customer quotations for assigned tiers following defined processCommunicates directly with customers on assigned responsibilities and tasksCollaborates on the following activities within the regional sales team related to all accounts: account setup, lead-times, order quantities, payment terms, product pricing, shipping terms, supplier codes, supplier portals, and tier related itemsOrganizes the following activities between customers and the internal organization matrix as needed: delivery, payables, quality, warranty and other customer related issues, escalations and discrepanciesActs as a customer advocate by being a liaison between customer and various departments within the organization, and investigating and resolving customer concernsExperience / QualificationsA university degree required (i.e. Bachelors degree)



or equivalent relevant work experience.Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demandsStrong communication skills; oral, written and presentationStrong organization, planning and time management skills to achieve resultsStrong personal and professional ethical values and integrityHolds self-accountable to achieving goals and standardsProficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customersSmarter TogetherCollaborating at Sensata means working with some of the world's most talented people in an enriching environment that is constantly pushing towards the next best thingEmployees work across functions, countries and cultures gaining new perspectives through mutual respect and open communicationAs OneSensata , we are working together to make things work together
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📌 Customer Success Specialist (Aguascalientes)
🏢 Sensata
📍 Aguascalientes