27 ago
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Brillio
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Centro
Brillio is seeking an Analytics Engineer to manage the product backlog and serve as the primary client-facing contact for service desk requests during U.S. business hours. You will triage incidents, coordinate updates, and ensure accurate documentation in Jira or ServiceNow.
The role requires 1–3 years of client-facing support, with exposure to ticketing systems and a focus on incident coordination. Epic experience is a plus, aiding integration with healthcare environments.
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📌 Product & Analytics Engineer - Service Desk Lead (Centro)
🏢 Brillio
📍 Centro