Your healthcare, patient access, scheduling, administrative, or customer service experience can take you much further.

At Impact Advisors, you'll work with U.S. healthcare organizations, support critical patient access and scheduling workflows, and develop the consulting skills needed to grow in one of the most specialized areas of Healthcare IT.

YOUR EPIC JOURNEY STARTS HERE

No Epic Cadence certification? No problem.

We are looking for professionals with the right healthcare, patient access, scheduling, registration, referral, ambulatory operations, or technology background who are ready to move into Epic.

Impact Advisors will support your path toward Epic certification.

That means you can bring your healthcare and operational expertise today and build your Epic expertise for tomorrow.

What You'll Bring

Required

- 1–3 years of relevant professional experience in healthcare, patient access, scheduling, registration, referrals, ambulatory operations, healthcare IT, or a related environment.
- Advanced English, with the ability to communicate professionally in written and spoken English.
- Experience with ticketing, support, scheduling, registration, CRM, or case management systems.
- Understanding of patient access and/or healthcare administrative workflows.
- Strong analytical, problem-solving, and research skills.
- Strong attention to detail and ability to manage multiple priorities.
- Clear and professional communication skills.
- Strong customer service and stakeholder management mindset.
- Proactive, collaborative, and adaptable approach.
- Commitment to continuous learning.

Nice to Have

- Epic experience or certification.
- Cadence experience.
- EHR/EMR experience.
- Experience with healthcare scheduling or patient registration systems.
- U.S. healthcare experience.
- Experience with referrals, appointment scheduling, insurance verification, or patient access.
- Healthcare technology or consulting experience.
- Experience working with clinical or administrative healthcare teams.
- Experience with MEDITECH, McKesson, Lawson, OnBase,



EHR/EMR workflows and healthcare operations.

What You'll Do

- Support and analyze patient access, scheduling, registration, and ambulatory workflows within Epic.
- Support system requests, incidents, and workflow issues related to Cadence and patient access functionality.
- Assist with the analysis, configuration, testing, and validation of application changes.
- Work with healthcare organizations to understand patient access and operational requirements and translate them into application solutions.
- Support workflows related to appointment scheduling, patient registration, provider schedules, referrals, check-in/check-out, and patient information.
- Investigate issues, identify root causes, and coordinate appropriate resolutions with technical and operational teams.
- Participate in testing, quality assurance, and validation of system enhancements.
- Create and maintain application documentation, workflow materials, and support resources.
- Collaborate with patient access teams, schedulers, registration staff, clinic operations, clinical teams, and technical stakeholders supporting U.S. healthcare clients.
- Help ensure that patient access workflows are accurate, efficient, and aligned with organizational requirements.
- Support initiatives focused on access optimization, scheduling efficiency, workflow improvement, and patient experience.

You don't need to be an Epic expert.

What matters most is your ability to understand workflows, solve problems, communicate with stakeholders, learn technology, and translate operational needs into effective system solutions.

Key Skills

- Strong analytical and problem-solving skills.




- Understanding patient access and healthcare scheduling workflows.
- Excellent communication and collaboration skills.
- Strong attention to detail.
- Ability to translate operational needs into system requirements.
- Strong customer service and stakeholder management skills.
- Proactive mindset and ability to adapt to change.
- Advanced English.

WHAT YOU'LL GET

Because your career deserves more than just a paycheck:

Above-the-Law Benefits

- MXN $4,000 monthly grocery vouchers
- Major & minor medical insurance – Sofía Salud
- TotalPass gym discounts
- 5 additional vacation days before completing your first year
- Paid training & continuous mentorship

Statutory Benefits

- 15 days of Aguinaldo
- 12 days paid vacation + vacation premium
- Paid public holidays
- Overtime pay
- IMSS / Social Security

WHY IMPACT ADVISORS?

General exposure. Work with U.S. healthcare organizations.

Specialized career. Develop expertise in Epic, Cadence, and Healthcare IT.

Certification opportunity. Build your path toward Epic certification.

Real growth. Defined career paths across Analyst → Consultant → Leadership.

Patient impact. Help healthcare organizations improve how patients access care and navigate the healthcare system.

More than a job. Join a collaborative culture with mentorship, employee care, recognition programs, wellness initiatives, and opportunities to make an impact.

READY TO TAKE THE NEXT STEP?

If you're choosing between staying in a traditional healthcare administrative or patient access role and building a career in Epic Healthcare Consulting, this could be your opportunity.

Bring your healthcare or patient access expertise.
We'll help you build your Epic career.

Join Impact Advisors Mexico and grow with us.

Job Type: Full-time

Pay: $25,000.00 - $35,000.00 per month

Application Question(s):

- Do you currently have a proficient English level?
- Do you have work experience related to this role?
- Are you willing to work fully on site in Mexico City?

Work Location: In person

📌 Clinical Application Analyst (México)
🏢 Impact Advisors Mexico
📍 México