JOB DUCK IS HIRING A MEDICAL AND INSURANCE INTAKE SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years in a row!

Role Overview:

The Medical Billing and Insurance Intake Specialist role with Job Duck is essential to ensuring accurate insurance communication and timely authorization support within a fast-paced healthcare operations environment. In this position, you will manage insurance verification tasks, support utilization review processes, and maintain consistent follow up with insurance providers to move cases forward efficiently. This role is well suited for someone who is confident on the phone, highly organized, and focused on obtaining accurate information. You will collaborate closely with internal teams to verify patient and insurance details while helping ensure authorization requests are properly submitted and tracked. Individuals who are task-driven, patient, and interested in long-term growth within healthcare support services will thrive in this role.

Schedule:

Monday to Friday from 8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

- Send medical bills and supporting documentation to insurance companies
- Maintain accurate documentation within the ticketing system
- Initiate and track authorization related calls and requests




- Call insurance companies to check the status of authorization requests
- Assist the utilization review team with insurance verification and follow up tasks
- Follow up on initial cases to ensure accuracy and completeness
- Verify patient demographics, insurance ID numbers, and diagnosis codes
- Contact insurance providers to supply required medical information
- Confirm receipt of faxed documentation with insurance carriers

What We're Looking For:

- Send medical bills and supporting documentation to insurance companies
- Maintain accurate documentation within the ticketing system
- Initiate and track authorization related calls and requests
- Call insurance companies to check the status of authorization requests
- Assist the utilization review team with insurance verification and follow up tasks
- Follow up on initial cases to ensure accuracy and completeness
- Verify patient demographics, insurance ID numbers, and diagnosis codes
- Contact insurance providers to supply required medical information
- Confirm receipt of faxed documentation with insurance carriers

What's In It For You?

- Monthly compensation starting from USD 1,150 - USD 1,220
- Paid time off
- 100% remote, full-time, long-term career opportunity
- Parental leave
- Opportunities for professional development and training
- Dedicated support from our team
- A chance to work with clients who share our values

Ready to dive in? Apply now and make sure to follow all the instructions!

IMPORTANT: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your process.

Job Type: Full-time

Pay: $19,493.24 - $20,679.78 per month

Work Location: Remote

📌 Medical Billing and Insurance Intake Specialist (México)
🏢 Job Duck
📍 México