At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

Are you looking for an opportunity to broaden your medical and clinical knowledge in a truly global team?

Due to the success and growth of our team, International SOS is currently recruiting a Bilingual Coordinating Doctor to be based at offices in Polanco, Mexico City. This is an office-based position. This is your chance to join a global team who strive for the best possible care for each and every patient.

About the Role:

Focusing on quality and excellent patient care, liaising with colleagues based in 28 different countries and utilizing the company’s extensive global resources to provide outstanding medical assistance to patients and clients across the world.

Your main day-to-day tasks will include:

- Receiving calls from patients located anywhere in the world. Performing telephonic triage/holistic medical assessment (a great mix of primary care /complex medical emergency), providing risk-assessed evidence-based medical advice and medical direction to patients.
- Providing pre-trip travel advice including assessment of pre-trip travel medical risks and advising on travel health and vaccination requirements.




- Assessing medical standards of care in the patient’s location against international standards and providing guidance on fitness to fly.
- Coordinating medical care for patients anywhere in the world, interpreting medical situations with a tailored risk analysis of condition vs geographical location.
- Directing patients to the best medical facilities in a specific location
- Liaising with international medical professionals to obtain medical information about patients, coordinate medical treatment and making recommendations on change/upgrade in care.
- Ensuring that all medical records are accurately maintained.
- Arranging medical evacuations and repatriations, either via commercial carrier (with medical escorts) or air ambulance .
- The opportunity to act as medical escort for medical evacuation/repatriation
- Being involved in internal quality-improvement projects.

Requirements:

- Medical degree and appropriate licensure
- Broad clinical experience in emergency services, Internal Medicine, Critical care travel / global health, public health, cruise ship, military doctor, humanitarian / NGO work
- Experience in patient care and management.
- Strong organizational abilities and attention to detail




- Able to identify critical medical issues and act promptly to escalate and case manage
- Able to thrive under pressure in a fast-paced environment, adaptable and empathetic
- Excellent telephone manner and technical skills (MS Word, Excel PowerPoint, Databases)
- Proficient in written and spoken English language with good communication skills
- Knowledge of healthcare industry regulations and standards
- Experience with telemedicine is a plus
- Additional language(s) an advantage

What We Offer

- Competitive Base Salary: MXN $53,000 gross per month
- 13% Savings Fund Contribution
- 20 Days of Paid Vacation
- 35% Vacation Premium
- 31 Days of Annual Bonus (Aguinaldo)
- Comprehensive Major Medical Insurance
- Life Insurance Coverage
- Free On-Site Parking

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: Hasta $53,000.00 al mes

Ventajas:

- Días de paternidad superiores a los de la ley
- Días por enfermedad
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Vacaciones adicionales o permisos con goce de sueldo

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

📌 Bilingual Coordinating Doctor (México)
🏢 International SOS
📍 México