PLEASE SEND YOUR CV IN ENGLISH LANGUAGE.Why This Job Is ExcitingInnovatrics builds cutting-edge biometric identity solutions used by governments and enterprises across the globe. As a System Engineer on the ABIS team, you will sit at the intersection of infrastructure, software delivery, and customer success — deploying and maintaining our our cutting-edge software products in some of the world's most demanding environments. You won't be managing a static on-prem rack; you'll be flying to Indonesia, Kenya, Brazil, Thailand, and beyond, directly shaping how millions of people are identified.Tech StackCore daily stack: RHEL / Rocky Linux, Ansible, AWS, GitLab, PostgreSQL, Oracle DB, Bash, Grafana, Docker, Kubernetes, Terraform, VMware / Proxmox, Keycloak, Redis / Ignite, Python / Java, MSSQL, Networking (CCNA level)In your first month, you’ll- Learn the core architecture and the various integration methods used across our systems.- Shadow live deployments to observe how projects are executed in real client environments.- Perform internal deployments to build hands-on familiarity with the process.As you settle into the role, you’ll- Lead your first client deployment from start to finish, taking ownership of the process.- Troubleshoot issues and optimize performance directly in production environments.- Adapt deployment tooling and approaches to fit the specific needs of each project.Within your first year, you’ll- Master the full ABIS toolset well enough to work with it confidently and independently.- Contribute meaningfully to Factory Acceptance Tests as part of the project delivery cycle.- Identify and improve internal processes on your own initiative, without needing direction.- Manage multiple deployments in parallel, balancing priorities across several projects at once.- Become a trusted advisor to clients,



guiding them beyond just technical implementation.- Channel customer feedback back into the product roadmap to help shape future development.What You Will Do- Install, configure, and administer the Innovatrics ABIS product end-to-end for clients worldwide- Own client deployments from initial scoping through go-live, including on-site travel (up to 25% of your time)- Provide L2/L3 support to partners- Tune and troubleshoot system performance across the full stack (OS, Kubernetes, database, network, application)- Build and improve internal deployment tooling, monitoring pipelines, and automated playbooks- Collaborate with Consulting and Engineering colleagues on product improvement and technical documentation (e.g., Factory Acceptance Tests)- Train partner technical teams in ABIS administration and operations best practices- Participate in a rotating 24/7 on-call scheduleRequirementsSkills and Mindset- High proficiency in English and Portuguese (written and spoken)- Strong ownership, structured troubleshooting, and attention to detail- Comfortable communicating with customers under time pressure (SLA-driven)- Reliable and able to work independently, while escalating early when neededMust Have- 1+ year Unix/Linux server admin experience (personal or professional)- Strong analytical and independent problem-solving skills- Clear written and verbal communication in English,



Spanish and ideally Portuguese- Solid understanding of databases (PostgreSQL or Oracle)- Working knowledge of networking (routing, firewalls, DNS, TCP/IP)- Willingness to travel internationally (up to 25%)- Proactive, responsible, team-oriented attitudeNice to Have- Hands-on experience with any core stack technology (Ansible, AWS, RHEL, Grafana…)- Familiarity with containerisation (Docker, K8s)- Knowledge of English, Spanish and Portuguese (advantage)- Scripting skills (Bash, Python)- Virtualisation experience (VMware, Proxmox)- Background in or curiosity about biometric systems- Experience with observability tooling (ELK, Grafana, OpenTelemetry)What Makes a Strong Candidate Stand Out- You have deployed and administered Linux-based applications end-to-end, not just managed infrastructure- You can clearly explain a complex incident — root cause, impact, fix — to both engineers and non-technical stakeholders- You are genuinely comfortable owning a project abroad, including travel on short notice- You bring a builder's mindset: if a process is inefficient, you improve it and document itBenefitsCompensationAt Innovatrics, we offer competitive compensation aligned with role level, experience, skills, and location.Salary: We hire across seniority levels — compensation is tailored to your experience.Salary starting from: 30,000 MXN/gross monthlyInterview ProcessHere is the typical interview process for this role:- Introduction Stage - Recruiter Screen (virtual call)- Team Interview Stage - Technical & Team Interview (single extended interview, conversation & practical case-based scenarios)- Final Stage - CARES Interview - Values driven conversationWe encourage candidates to request additional conversations with team members they would like to meet.PLEASE SEND YOUR CV IN ENGLISH LANGUAGE.

📌 System Engineer (Ciudad de México)
🏢 Innovatrics
📍 Ciudad de México