Remoto: Teletrabajo

Please note : only candidates with property management experience will be considered . Do not apply if you don't meet this requirement.We are seeking a detail-oriented and proactive Maintenance Coordinator. This role is essential in ensuring a seamless and efficient maintenance process that enhances the experience for both property owners and tenants. The adecuado candidate will have proven experience in maintenance coordination and property management, with strong communication and organizational skills.Key Responsibilities:Maintenance Process ManagementReceive, document, and manage work ordersCommunicate effectively with vendors, property owners, and tenants via phone and emailSchedule, coordinate, and follow up on all service requests and work order completionsReview and attach invoices to corresponding work ordersEnsure all maintenance activities adhere to established timelinesSchedule and facilitate inspections and semi-annual property surveysManage vendor onboarding and maintain updated recordsSource and develop strong relationships with new and existing vendorsCustomer Service & CommunicationProvide excellent customer service to residents, owners,



and team membersQualify incoming work orders through exploratory questions and basic troubleshootingMaintain consistent follow-up on all tasks and updatesRespond to calls, emails, and messages promptly and professionallyTeam & LeadershipCollaborate with internal team members to support operational efficiencyEnsure alignment with company procedures and property management best practicesSkills & Qualifications:Several years of prior experience handling maintenance requests is a MUST.Solid knowledge of property management or maintenance coordination.Experience with property management software (e.g., Rentvine, Aptly, AppFolio, Propertyware)Ability to interpret maintenance scopes, estimates, and invoices.Strong English verbal and written communication skills with tenants, vendors, owners, and internal staff.Excellent decision-making and prioritization under pressure.Solid troubleshooting skills for common maintenance issues.Highly reliable, organized, and self-directed with strong follow-through.Job information:FT: Monday to FridayPay: $10 - $13 per hour (Based on experience)

📌 Remote Maintenance Coordinator | Property Management (Ciudad de México)
🏢 RTM Connect by BetterWho
📍 Ciudad de México