Getdarwin is seeking an AI Customer Support Specialist in Mexico City to act as first-line support for AI agents, handle integrations, and resolve inquiries via WhatsApp, email, and Slack.
You will collaborate with CS, Onboarding, Product, and Engineering to ensure fast, high-quality resolutions and maintain strong client relationships.
The role emphasizes troubleshooting AI behavior and API integrations, with opportunities to contribute to product improvements.
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📌 Ai Support Specialist — Hybrid & Remote (Xico)
🏢 Getdarwin
📍 Xico
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