Company Description
Today, we are not utilizing resources in a sustainable way. In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management. TOMRA provides cutting-edge solutions for optimal resource productivity within the recycling, mining and food industries and is therefore uniquely positioned to shape the Circular Economy, creating demand for this way of thinking in the world. At TOMRA we want to be a thought leader, encouraging a more sustainable way of thinking and inspiring active change around the world.
We are recruiting for a Field Service Engineer to cover the Americas region due to company growth.
At TOMRA, we want people to innovate, exhibit passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We thrive off passion that always focuses and commits to meeting success. We demand a responsible and safe mindset that takes care of our customers, products and fellow employees.
**Job Description**:
Primary Job Functions
- Install new or modified equipment at customer facilities to ensure full functionality according to specifications.
- Perform all mechanical, electrical, electronic and optical tuning and setup.
- Analyze, evaluate, and diagnose equipment problems independently.
- Conduct customer-training sessions on utilization and basic maintenance of system.
- Service and maintain installed equipment and preventive maintenance visits.
- Manage and control tools, test equipment, technical documentation and other assigned equipment.
- Prepare and submit applicable field service documentation.
- Other duties may include, but are not limited to, instructing/training customers on operation and maintenance of equipment.
Required Skills/abilities:




- Strong problem solving skills with the ability to work on problems of diverse scope.
- Assist and support customers in a professional manner.
- Ability to establish and maintain effective working relationships with customers, internal and external associates, and management.
- Excellent communication skills and the ability to deal effectively with customers in the English language are necessary.
- Spanish and other languages are a plus.
- Must be able to pass criminal background check.
Physical Requirements
- Job requires frequent bending, kneeling and standing
- Lifting of up to 80 lbs.
- Working in confined spaces.
- Ability to drive for long distances
- Ability to distinguish between the full range of colors in the color spectrum
- No major food allergies that would impede on the job requirements
Work Environment
- Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures
**Qualifications**:
Experience
- Experience in field service and customer support.
- Experience in electronic system troubleshooting a plus.
- Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits.
- Working knowledge of basic test equipment such as oscilloscopes and voltmeters.
- Knowledge of computer hardware and configurations.
- Basic knowledge of MS Office products; Word, Excel and PPT
- Ability to read schematics
**Education**:
- A Bachelor's degree in electrical, electronic, mechanical, mechatronics, sustainable manufacturing, or industrial engineering is preferred.
Supervision
- Not a supervisory role
Travel:
- Extensive domestic and international travel, with up to 80 %
- Must have or be able to obtain a valid passport.
Driving:
- Ability to drive without restrictions.
Additional Information
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

📌 Field Service Engineer- Mexico (Ciudad de México)
🏢 TOMRA
📍 Ciudad de México