26 ago
|
Ellucian
|
Heroica Puebla de Zaragoza
26 ago
Ellucian
Heroica Puebla de Zaragoza
**Together we are powering the future of Higher Education**
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the integral market leader in EdTech for Higher Education, serving more than 2,700 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.
**About the opportunity**
Degree Works is the premier academic advising, degree audit, and analytics tool for use in colleges and universities. Ellucian is seeking a Degree Works Scribe to work with our team of service professionals who take pride in helping campuses meet their academic advisement, student success, and operational planning needs.
In this role, the Degree Works Scribe reviews academic catalogs, evaluates campus degree and program requirements, and inputs them into Degree Works using the software’s proprietary language. The Scribe is responsible for preparing a quality baseline deliverable for the client that serves as the foundation for subsequent revisions to the degrees, majors, minors, programs, and concentrations. The position requires working with clients to determine the appropriate rules for academic progress and completion. The individual must be highly organized and detail oriented.
Assignments must be completed in a timely, accurate, and consistent manner in collaboration with a team of project managers, consultants, product support specialists, and customer managers. The position requires an overall understanding of the Degree Works product and implementation process. The Scribe is responsible for tracking important client information and providing it to others as required.
This position requires the ability to manage competing priorities while meeting deadlines and working creatively to meet client requirements. The Degree Works Scribe works remotely from home; travel is occasionally required in this position but is not routine.
**Where you will make an impact**
Understand fully the Scribe language and functionality within Degree Works and how those components impact output and degree audit results.
Review and analyze degree, major, minor, program, and concentration information to determine how to transcribe it into the Degree Works language using the Scribe tools.
Input course and program requirements using the Degree Works tools, completing such work in a timely manner.
Track formal questions and answers regarding requirements, business process, and desired outcomes.
Respond promptly to questions and requests. Share information freely and accurately when requested.
Communicate effectively with internal and client contacts - technical and functional
Communicate effectively internally through written reports, regular meetings and teleconferences, to keep management and coworkers apprised of software and customer issues that impact the successful and smooth deployment of Degree Works.
Analyze data and make procedural recommendations to attain desired results and outcomes in most efficient manner possible.
Complete all work in a timely manner with attention to detail
Work closely with the Degree Works implementation team to meet implementation timetable, keeping projects on schedule and on budget.
Perform at a level that meets quarterly and annual fiscal goals and objectives for the business.
Learn and utilize company tools and software for tracking projects, recording time, and sharing information.
Provide a remote work location and environment that supports professional work and is conducive for private business conversation with customers and colleagues.
**What you will bring**
- Bachelor's degree
- Experience working in a college/university environment, preferably in Registration or Academic Advising (e.g., graduation validation, registration, degree audit, advising, or admissions) or supporting student information systems
- Demonstrated effective use of diplomacy, tact, and judgment when dealing with external and internal customers
- Knowledge of and comfort with administrative software systems
- Ability to organize and prioritize work tasks as well as time management skills that support meeting inflexible deadlines
- Strong written and verbal communication skills
- Able to work independently with little direction and still achieve goals
- Able to perform effectively in a remote work environment that requires hard work, has periods of tight deadlines, and where change is embraced as a method of continuous improvement.
- Proven experience in carrying out long-term projects to completion
- Ability to deliver to customer requirements
**What makes #Ellucianlife**
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- 401k & Bright Plan - to help you save for the future
- Thrive Flex Program that allows you to contribute towards your health, financial or learning inte
📌 Consultant (Heroica Puebla de Zaragoza)
🏢 Ellucian
📍 Heroica Puebla de Zaragoza