_**Hola!**_ Are you passionate about the gaming community? Do you love helping streamers grow and succeed? Then join the Eklipse.gg team! Our state-of-the-art AI tool generates the best highlight moments from your Twitch, YouTube, and Facebook streams/VOD's and transforms them into TikTok gold in under 60 seconds.
**We are looking for a motivated individual to assist and support Eklipse streamers with questions, concerns, or issues related to our product in the Spanish Region.**
**Responsibilities**:
- Maintain detailed records of user interactions.
- Recommended promotions or deals to Spanish-speaking users and provide.
- Collaborate with other departments to ensure users receive accurate information and support, including Developer team.
- Acknowledge users on how to troubleshoot when they find any bugs and submit the report to Asana.
- Monitor and analyze user feedback to identify areas for improvement.
- Help with localization of content into Spanish language.




**Requirements**:
- Native Spanish speaker and fluent in English.
- Excellent communication and problem-solving skills.
- Have a thorough knowledge of the company's products, services, policies, and procedures.
- Gamer, and can empathize with gamers.
- Attention to detail and ability to work in a cross-cultural team environment.
- Bachelors degree or equivalent, GPA> 3.
Tipo de puesto: Jornada completa
Salario: A partir de $1.00 al mes
Horario:
- Lunes a viernes
Prestaciones:
- Horarios flexibles
Educación:
- Licenciatura terminada (Obligatorio)
Experiência:
- Estrategia de redes sociales: 1 año (Deseable)
- Gaming/Twitch: 1 año (Deseable)
- Discord: 1 año (Deseable)
Idioma:
- English (Obligatorio)
Lugar de trabajo: Empleo remoto

📌 Community Management - Spanish Speaker (México)
🏢 PT Main Games Indonesia
📍 México