**Job Purpose**:
Handle all calls, including Potential New Clients, Clients, Providers, Hospitals, Courts, Adjusters, and others, providing a first contact experience and services aligned to the Company mission, values, and goals.
**Key Responsibilities**:
- **Call Management**:Identify the type of call and provide the caller required information and routing to the right recipient according to the established processes and guidelines, exceeding expectations to ensure caller satisfaction.
- **Call Documentation**:Input all data required for each type of call on the system and, if necessary, on other internal tools aligned with processes and guidelines.
**Economic Considerations**:
- **Salary**:$15,000.00 Mexican Pesos per month.
- **Performance-Based Compensation**: Up to $20,000.00 Mexican Pesos per Quarter (Annualized amount up to $260,000.00 Mexican Pesos).
**Benefits**:
- All benefits given by Mexican law
- Grocery vouchers of $1,000.00 pesos per month.
Tipo de puesto: Jornada completa
Salario: $15,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Aumentos salariales
- Horarios flexibles
- Vales de despensa
Tipos de compensaciones:
- Bono de productividad
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial