**About Circles**
Founded in 2014, Circles is a general technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.
Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.
Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.
We are backed by global investors such as Warburg Pincus, Peak XV (f.k.a. Sequoia), EDBI and Founders Fund - renowned backers of industry-shaking innovators.
**About This Role**
**What You'll Do**
- Develop an overall key account management plan in line with the broader organisational strategy, ensuring buy-in from all stakeholders, and assisting/ supporting key stakeholders across all levels with the journey of adopting to our product
- Set up scalable infrastructure and tools to monitor execution; ensure consistency with the business' short and long-range strategic objectives
- Lead digital transformation and initiate plus monitor change management with the client
- Strengthen relationships with key partners (telecom operators as well as regulators) to enable growth and continued smooth operations in-country
- Build a high-performing, passionate and tight-knit team; set challenging goals and actively coach/ provide regular feedback to help them reach their full potential




- Work closely with the founders and the leadership team in Singapore to foster and maintain harmonious relationships; ensure business alignment and effective resource management to deliver a competitive advantage
**What You'll Need**
- 8+ years of General Management experience at a Country level with operational experience in the local market at the C/ C-1 level
- Well-versed in P&L; management, sales and marketing, or business development. Ideally with experience of ensuring that the organisation meets service levels above and beyond the expectation of a key B2B relationship
- 15+ years of experience within the consumer brand industry (ideally SaaS/ Internet/ Technology/ Telecommunications (or-related) and familiar with the regulatory and competitive environment in the local market
- Strong digital mindset and passionate about disrupting the future with an entrepreneurial spirit, and the grit, resilience and resourcefulness to overcome obstacles
- Able to work and communicate effectively Ideally with experience of either working or studying abroad and/or experience reporting to Headquarters outside of Mexico
- Proven track record of building and scaling a business (ideally from scratch to 100M revenue). Ideally within a B2C digital start-up or a high-growth type environment, leading teams of 20+ people
- To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program._
- Please do not forward resumes to our jobs alias, Circles employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS._
- Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age._

📌 General Manager, Mexico (Ciudad de México)
🏢 Circles Life
📍 Ciudad de México