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**Roles and Responsibilities**
- Responsible for the consistent development, deployment, and improvement of engaging technical and solution training for all businesses and their general channels.
- Develops conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
- Develops conceptual knowledge of technical software products, work processes, and customer use cases.
- Applies general knowledge of business developed through education or previous experience. Understands how work of own team integrates with other teams and contributes to this area.
- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Builds written learning assets by leveraging the Microsoft product suite.
- Builds multi-media and eLearning assets by leveraging the Adobe Creative Suite and Articulate Storyline product suite.




**Required Qualifications**
- This role requires basic experience in the Services & Digital Education Services.
- Bachelor’s degree from an accredited university or college (Educational, Communication, Psychology, Administration or similar).
- Capable of proofreading and editing in English
- Ms Office experience
- Able to legally work in Mexico. This position can work remotely within Mexico.
- Effective written and oral communication skills in English and Spanish.
**Desired Characteristics**
- Organized and detail oriented.
- Persistent with acquiring knowledge and quickly learns about a variety of technical tasks and solutions, independent thinker and self-motivated to constantly learn and improve.
- eLearning and/or video development experience a strong plus
LI-ES1

📌 Services Specialist - Digital Education Services (Santiago de Querétaro)
🏢 GE Vernova
📍 Santiago de Querétaro