**Job description**
**Company Background and Role Overview-MUST SPEAK AND COMPREHEND ENGLISH WELL!! Will be a contractor position.**
**Please read all BEFORE applying. Hours will be as follows Tuesday
- Friday 11am to 8pm CST and Saturdays 8am to 5pm CST!! MUST HAVE OWN LAPTOP OR HOME COMPUTER-COMPUTER SPEED MUST BE AT 125 MPS OR FASTER CAN CHECK THAT ON SPEED.COM- MUST HAVE PREVIOUS CALL CENTER SALES EXPERIENCE!! NO MACBOOKS OR CHROMEBOOKS $8 HOUR PLUS 4% COMMISSION~**
**Outbound Sales Call Center Rep**: This role supports **American Service Pets**, a company dedicated to assisting pet owners in securing emotional support animal certifications. The process and requirements for certification can vary, making knowledgeable support essential.
- **Customer Interaction**: In this sales representative role, you will handle a variety of outbound calls. These may include inquiries from prospective customers interested in our services, existing clients seeking assistance or information, and some who may wish to cancel their subscriptions. Your role is crucial in providing comprehensive support across all customer interactions. Customer Interaction: Customers typically find Concealed Coalition through ads on Google or Facebook. If they start but don’t finish the buying process, you will call them almost immediately to help complete their order.
- **Hot Leads, Not Cold Calling**: This is an outbound call center position, but it involves contacting hot leads. These are potential customers who have already shown interest, visited the website, and provided their phone number for follow-up.
**Call Volume and Sales**: On average, you will make about 250 calls a day.



Approximately 1 out of 5 calls will result in the customer answering the phone, and you will average 4 sales per day.
**Versatile Support**: As a sales service rep you will assist customers in understanding the certification process, answer their queries, sales of the product and ensure they feel supported every step of the way. Your ability to pivot smoothly from one customer scenario to another is key to providing seamless and effective assistance.
**Logistics**
**Compensation**: The position pays $8 US dollars per hour plus 4% commission. Your hourly rate is paid weekly. Commissions paid twice a month.
**Schedule: This is a full time schedule Tuesday through Friday 11am to 8pm CST and Saturdays 8am to 5pm CST**
**Remote Work Requirements**: This position is fully remote and requires a quiet home office setup, including a computer, headset, and reliable high-speed internet. Equipment is not provided by the company, and Chromebooks and MacBooks are incompatible with our systems.
**The Good, Bad, and Ugly**
Nature of the Job: This customer service role involves significant phone time, providing assistance and resolving customer queries. It requires patience and excellent communication skills.
**Product Complexity**: The emotional support animal certification process involves navigating various regulations and requirements, which can be complex.



Comprehensive training will be provided to ensure you are well-prepared to assist customers effectively.
**Culture**: Our company culture is centered around support and development, both for our customers and our team. We aim to create an environment that is supportive and family-like, where every team member feels valued and engaged.
**Qualifications**
- Strong proficiency in English and excellent communication skills
- Proven experience in outbound sales and customer service
- Familiarity with CRM software and Salesforce
- Skills in negotiation and B2B sales
- Experience in telemarketing and inside sales
- Ability to engage in warm calling and business development activities
**Job Type**: Full time
Pay: From $8.00 per hour
Expected hours: 40
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Commission pay
Work Location: Remote
Pay: $8 US Dollars an hour PLUS commission
Expected hours: No more than 40 per week
- Evening shift
- Morning shift
Supplemental Pay:
- Commission pay
Application Question(s):
- Can you work the shift asked for in the Job Bio?
**Experience**:
- Inside sales: 3 years (required)
- Call center: 3 years (required)
**Language**:
- English (required)
Work Location: Remote
Pay: $153.70 per hour
Expected hours: No more than 40 per week
Application Question(s):
- Can you work this shift? CST USA time? Please look on bio!
**Experience**:
- Inside Sales: 3 years (required)
- Call Center: 3 years (required)
**Language**:
- English (required)
Work Location: Remote
Expected Start Date: 16/06/2025

📌 Remote Outbound Sales Representative (México)
🏢 The Answer
📍 México